Everything you need from building management, on your phone
Report a leak with a video, request a card for your new phone, find out your parcel has arrived. No app store download and no forms at the desk.
What can I do?
- Report an issue with up to 8 photos or videos and follow its status. More
- Access cards: request a new card, transfer it to a new phone for free, or ask for a guest card for up to 60 days. More
- Parcels: get a notification and a collection code. More
- Going away? Tell management and leave emergency contacts. More
- Marketplace and parking: list items or a car space, approved by management. More
How do I sign in?
Open your building’s link (for Aspect at APX World Square, go to Resident login). Enter the email and mobile number your building has on file, then the code sent to your email. You can add Google Authenticator for extra security.
Is my information private?
Your emergency contacts and away notices are seen by building management only. Other residents don’t see your tickets. Owners see building issues with reporters’ names hidden. See security.
Questions people ask
Do I need to download anything?
No. Open the link in your browser. You can add it to your home screen so it works like an app.
Can I use it in Chinese?
Yes. Switch to Simplified Chinese in the app, or open the link with ?lang=zh.
I got a new phone. Do I pay for a new access card?
Moving a mobile credential to a new phone is a free transfer request.
See it running in a real building
Open the live demo as an owner, a tenant or the building manager. No sign-up, and it resets every night.